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This table was compiled by Chris Winter and the DLBC Community. It contains a list of useful published information in terms of bodies and organisations interested in the Digital Divide and solving the problem:

Category Organisation Description Link
Office for National Statistics (ONS) Activity Leaving no one behind – Introducing the Inclusive Data Taskforce Link
AVIVA Anecdote Whats the value of my pension Just ask Alexa Link
BBC Anecdote Age of Outrage (video clip) Link
Boris Johnson Anecdote Transcript of Lockdown 3.0 speech Link
Computing Anecdote Grocery shoppers won't return to the high street once lockdown lifts Link
Daily Telegraph Anecdote Billions in private funding for broadband drive put at risk Link
Daily Telegraph Anecdote Elderly pay £370 more on bills if they can't go online Link
Daily Telegraph Anecdote More than half of pensioners shopping online for the first time Link
FSTech Anecdote Apps overtake online banking in the UK Link
FSTech Anecdote Bank closures hitting the vulnerable hardest Link
FSTech Anecdote Lloyds Banks 'Be My Eyes' for the blind and partially sighted Link
FSTech Anecdote NatWest launches voice banking trial Link
FSTech Anecdote TSB launches sel2e account opening Link
FSTech Anecdote UK consumers demand better bank tech Link
IET Anecdote 300,000 laptops and tablets made available for disadvantaged children Link
IET Anecdote Covid-19 contact tracing app effectiveness questioned one day before launch Link
IET Anecdote Elderly drivers could stay on the road longer using in-car tech Link
Lloyds Bank Anecdote Education to help people get online Link
Mother Jones Anecdote The Counterintuitive World (Bullet Holes) Link
NatWest Anecdote NatWest launches bespoke banking for vulnerable customers Link
New Statesman Anecdote Link
PWC Anecdote Prepare for the voice revolution Link
Royal Academy of Engineering (RAEng) Anecdote Phil Smith response to the DLBC article Link
Starling Anecdote Starling Bank launches Fitbit Pay in UK Link
TechUK Anecdote 3 questions with Jacqueline de Rojas, President of techUK and Co-Chair of the Institute of Coding Link
The Guardian Anecdote Unconnected and out of work: the vicious circle of having no internet Link
Which? Anecdote Research reveals high fees for booking flights over the phone – and Ryanair is the worst offender Link
University of Cambridge Approach Inclusives Design Kit Link
Deloitte Blog How COVID-19 has exposed the need to improve digital inclusion Link
LSE (London School for Economics) Blog Parenting for a Digital Future - A blog about growing up in a digital world Link
Digital Access For All (DAFA) Data The Numbers. Home internet access and device use all UK households with children aged under 18 in the household Link
Doteveryone Data People, Power and Technology: The 2020 Digital Attitudes Report Link
ELSA English Longitudinal Study of Ageing Data The English Longitudinal Study of Ageing (ELSA) is a unique and rich resource of information on the dynamics of health, social, wellbeing and economic circumstances in the English population aged 50 and older. Link
Financial Conduct Authority Data Key findings from the FCA's Financial Lives Survey 2017 Link
IBM Academy of Technology Data Taxonomy Link
Ofcom Data Access and Inclusion in 2018 - Consumers’ experiences in communications markets Link
Ofcom Data Media use and attitudes reports 2011 - 2019 Link
Ofcom Data OFCOM NATIONS & REGIONS TECHNOLOGY TRACKER - 2020. 9th January to 7th March 2020. Link
Ofcom data OFCOM NATIONS & REGIONS TECHNOLOGY TRACKER - 2020. 9th January to 7th March 2020. Link
Office for National Statistics (ONS) Data Exploring the UK’s digital divide Link
Office for National Statistics (ONS) Data Internet access - households and individuals Link
Office for National Statistics (ONS) Data Opinions and Lifestyle Survey (QMI) Link
Office for National Statistics (ONS) Data Principal projection - UK population in age groups Link
Oxford Internet Institute University of Oxford Data Oxford Internet Surveys Link
Scope Data The Big Hack Survey Link
SHARE - Survey of Health, Ageing and Retirement in Europe Data The Survey of Health, Ageing and Retirement in Europe (SHARE) is a multidisciplinary and cross-national panel database of micro data on health, socio-economic status and social and family networks of about 140,000 individuals aged 50 or older (around 380,000 interviews). SHARE covers 27 European countries and Israel. Link
NHS Digial Definition Digital Inclusion Link
Association for the Advancement of Assistive Technology in Europe (AATE) Document The Bologna Declaration (27.08.2019) Link
Barclays Document Inclusive design principles Link
BCS Document Digital poverty and digital capital Link
BCS Document Diigital Marginalisation Link
Daily Telegraph Document More than half of pensioners shopping online for the first time Link
Department for Digital, Culture, Media & Sport Document UK Digital Strategy Link
DWP & Office for Disability Issues Document Guidance Accessible communication formats Link
Fstech Document Connecting people with finance: The mobile path towards banking inclusivity Link
Government Digital Service Document Government Digital Inclusion Strategy Link
Government Digital Service Document Understanding accessibility requirements for public sector bodies Link
IET Document Design is everything Link
Ofcom Document A decade of digital dependency Link
Office for National Statistics (ONS) Document English census form 2021 Link
Rachel Botsman Document Who Can You Trust? Link
Royal Academy of Engineering (RAEng) Document Supporting the digitally left behind Link
W3C Document Web Content Accessibility Guidelines (WCAG) 2.1 Link
WebUsability Document What is the law on accessibility Link
AbilityNet Organisation A digital world accessible to all Link
Ada Lovelace Institute Organisation The Ada Lovelace Institute is an independent research institute and deliberative body dedicated to ensuring that data and AI work for people and society. Our core belief is that the benefits of data and AI must be justly and equitably distributed, and must enhance individual and social well-being. The Ada Lovelace Institute will ensure that Doteveryone’s portfolio of research remains in the public realm, while the Open Data Institute will take on our TechTransformed resources for innovating responsibly. Link
age UK Organisation Making older people's voices heard Link
BCS Organisation British Computer Society Link
BT Organisation Skills for tomorrow - a number of online courses on different digital skills Link
CarnegieUK Organisation Understanding Digital Exclusion Link
Citizens Online Organisation We help organisations ensure the switch to online doesn't exclude people. We’re passionate about digital inclusion. Our approach is based on detailed evidence and strong, local partnerships. Link
Click-Away Pound Organisation Online shops should be open for everyone, but what if you can't use a mouse, or see the screen, or hear the sound? The UK’s 13 million people with a limiting long term illness, impairment or disability should be amongst those who benefit most from online access to the UK’s major retailers. But many retailers still don't design and build their websites to include everyone, turning away millions of customers and billions in sales. Link
Department for Digital, Culture, Media & Sport Organisation Digital Skills Partnership (DS) - Phil Smith Link
Design Council Organisation Designing for diversity Link
Digital Access For All (DAFA) Organisation An estimated one million children, young people and their families don’t have adequate access to a device or connectivity at home. Link
Digital Poverty Alliance Organisation We are the voice of digital poverty. An alliance of Digital Access For All, the IET and Carphone Dixons. Link
Dixons Carphone Organisation DIXONS CARPHONE TO TACKLE DIGITAL POVERTY AND PLEDGES £1MILLION TO SUPPORT DIGITAL LEARNING Link
Doteveryone Organisation We’re an independent, non-profit, non-partisan company that, since our creation, has welcomed high-profile board members including Mumsnet founder Justine Roberts, Lastminute.com founder Baroness Martha Lane Fox and former European Commissioner Neelie Kroes. Link
futuredotnow Organisation FutureDotNow brings together organisations to motivate people and businesses to boost their digital skills to thrive in a digital UK. Link
Good Things Foundation Organisation We are a social change charity, helping people to improve their lives through digital. We tackle the most pressing social issues of our time, working with partners in thousands of communities across the UK and further afield. Link
Government Digital Service Organisation Government strengthens digital leadership Link
Government Digital Service Organisation Link
Green Seniors Organisation Interview with the chairwoman of the Green (party) Seniors, Maureen Childs on the challenges of Digital Inclusion / Exclusion. Link
IET Organisation Institution of Engineering and Technology Link
Learn My Way Organisation How to use the internet Link
Learning Foundation Organisation The Learning Foundation is a consultancy with a social purpose. Link
National Innovation Centre for Ageing Organisation Providing insights to brands and enterprise, Ageing Intelligence is allowing business to capitalise on the longevity economy.

Leveraging the experience and expertise of older adults while harnessing big data, the UK National Innovation Centre for Ageing is uniquely positioned to optimise the opportunities provided by the demographic revolution. This brings the ability to personalise user experiences and generate insights into customer needs and wants, and takes advantage of new opportunities generating new revenue streams. Applying Ageing Intelligence to data enables organisations to generate new insights and patterns and learn continuously from existing and real time data. Set up in 2014, the UK's National Innovation Centre for Ageing is a world-leading organisation, created with a £40 million investment from UK Government and Newcastle University. Our vision is to create a world in which we all live better, for longer. ||Link

NHS Digital Organisation Digital Inclusion Link
NHS Education for Scotland Organisation NHS Education for Scotland (NES) is an education and training body and a special health board within NHS Scotland, with responsibility of developing and delivering education and training for the healthcare workforce in Scotland. Link
Office for National Statistics (ONS) Organisation Our main responsibilities are collecting, analysing and disseminating statistics about the UK's economy, society and population. Link
Online Centres Network Organisation A social movement with a shared vision Link
Online Centres Network Organisation NewTech -Sturminster Newton Community Learning Centre - Maurice's fortnightly clinic Link
Open Data Institute (ODI) Organisation The ODI was co-founded in 2012 by the inventor of the web Sir Tim Berners-Lee and artificial intelligence expert Sir Nigel Shadbolt to show the value of open data, and to advocate for the innovative use of open data to affect positive change across the globe. Link
Oxford Internet Institute University of Oxford Organisation The Oxford Internet Institute is a multidisciplinary research and teaching department of the University of Oxford, dedicated to the social science of the Internet. Link
POST. The Parliamentary Office of Science and Technology Organisation UK Parliament Bridging research and policy Link
Scope Organisation Scope, the disability equality charity in England and Wales Link
Simon Community Scotland Organisation Combatting the causes and effects of homelessness [ Link]
Tech Partnership Degrees Organisation ‘Tech Partnership Degrees’ is the not-for-profit organisation which unites employers and universities to improve the flow of talent into the digital workforce. Link
Turing Institute Organisation We are the national institute for data science and artificial intelligence Link
Ellen Helpsper (Professor) Person LSE London School of Economics Link
Josie Barnard (Dr) Person Middlesex University Link
Julia Goodman (BCS) Person Julia Goodman is focused on ensuring that every child in the UK has the skills to thrive in the digital world Link
Kira Allmann (Dr) Person Postdoctoral Research Fellow in Media Law and Policy at the University of Oxford. My current research focuses on digital inequality. Link
Simeon Yates Person Associate Pro-Vice-Chancellor Research Environment and Postgraduate Research at the University of Liverpool. Simeon has worked on several projects relating to digital inclusion and exclusion, he has worked for DCMS as research lead for the Digital Culture team and is joint-chair of the DCMS Research Working Group on Digital Inclusion and Skills. He also used to set-up the annual Digital Inclusion Research and Policy conferences. He is currently leading the Economic and Social Research Council review of "Ways of Being in a Digital Age". Link
AbilityNet Report Businesses are missing out on the purple pound, says Scope Link
AbilityNet Report The Prime Minister: Back to school on digital inclusion Link
BBC (ONS) Report A third of poorest pupils 'without internet at home' 2013 Link
BCS Report Digital Poverty & Digital Capital Link
BCS Report Many people lacking basic digital skills during lockdown, new survey finds Link
BCS Report The older generation and computers - an unresolved challenge Link
CarnegieUK Trust Report Learning from lockdown - 12 2teps to eliminate digital exclsuions Link
Citizens Advice Bureau Report Headquartered in London, with an international reach, hundreds of members, thousands of people trained, dozens of startups incubated, and a convening space based in the heart of London’s thriving Shoreditch area, we invite everyone interested in developing with data – whether on an individual, organisational or global level – to get in touch. Link
Click-Away Pound Report Click-Away Pound is a research survey designed to explore the online shopping experience of people with disabilities and examine the cost to business of ignoring disabled shoppers. Link
Council of Europe Report DIGITAL CITIZENSHIP EDUCATION HANDBOOK Link
Deloitte Report Digital Disruption Index 2019 Link
Digital Poverty Alliance Report The IET and DAFA together with Carphone Dixons are forming the Digital Poverty Alliance Link
Doteveryone Report People, Power and Technology: The 2020 Digital Attitudes Report Link
DWP Report Family Resources Survey 2016/17 Link
fSTech Report Research reveals surge in banking app use Link
Good Things Foundation Report Blueprint for a 100% Digitally Included UK Link
Health Foundation Report Contact tracing app threatens to exacerbate unequal risk of COVID-19 Link
IBM Report How business and governments can alleviate loneliness in the aging population Link
Institute for Fisacal Studies Report ELSA Wave8: The Dynamics of Ageing Link
Institute of Development Studies Report Leaving No One Behind in Link
Iriss Report Digital inclusion, exclusion and participation Link
Learning Foundation Report a Digital World Link
Lloyds Bank Report UK Business Digital Index Link
Lloyds Bank Report UK Consumer Digital Index 2019 Link
Lloyds Bank Report UK Consumer Digital Index 2020 Link
Ofcom Report Adults' Media Use & Attitudes report 2020 Link
Ofcom Report Adults' Media Use & Attitudes report 2020 PRESENTATION Link
Ofcom Report Children and parents: Media use and attitudes report 2019 Link
Office for National Statistics (ONS) Report Family spending in the UK: financial year ending 2017 Link
Office for National Statistics (ONS) Report Household disposable income and inequality in the UK: financial year ending 2016 Link
Office for National Statistics (ONS) Report Internet access – households and individuals, Great Britain: 2020 Link
Office for National Statistics (ONS) Report Internet users, UK: 2018 Link
Office for National Statistics (ONS) Report Internet users, UK: 2019 Link
Oxford Internet Institute University of Oxford Report Perceived Threats to Privacy Online: The Internet in Britain Link
POST. The Parliamentary Office of Science and Technology Report Approved (WIP): Digital skills for life Link
POST. The Parliamentary Office of Science and Technology Report COVID-19 and the disadvantage gap Link
Royal Geographical Society Report Digital Divide in the UK Link
Sutton Foundation Report COVID-19 IMPACTS: SCHOOL SHUTDOWN Link
The Times Report APPG: Lockdown exposes the digital divide that is leaving children behind Link
Treasury Select Committee Report Link
UK Parliament Report APPG: Digital skills Link
UK Parliament Report Developing essential digital skills Link
UK Parliament Report Impact of COVID-19 on DCMS sectors: First Report Contents Link
UK Parliament Report POST Rapid response COVID-19 and the digital divide Link
WebAIM Report An annual accessibility analysis of the top 1,000,000 home pages Link
Which? Report 25 million Brits would struggle in a cashless society Link
Wikipedia Report Digital Divide Link
World Economic Forum Report 2030: from technology optimism to technology realism Link
World Economic Forum Report How do we upskill a billion people by 2030? Leadership and collaboration will be key Link
World Economic Forum Report We’re closing the disability inclusion gap through the power of business leadership Link
zoe amar Digital Report Engaging the UK’s most digitally disadvantaged young people with third sector support Link
Iriss Report Digital inclusion, exclusion and participation Link
Contract for the web (Tim Berners Lee) Strategy Contract for the Web A global plan of action to make our online world safe and empowering for everyone - Tim Berners Lee Link
IBM, I.AM+, Strategy Making the Digital Era an Inclusive Era Link