Links
From Digitally Left Behind Community
This table was compiled by Chris Winter and the DLBC Community. It contains a list of useful published information in terms of bodies and organisations interested in the Digital Divide and solving the problem:
| Category | Organisation | Description | Link |
| AVIVA | Anecdote | Whats the value of my pension Just ask Alexa | Link |
| BBC | Anecdote | Age of Outrage (video clip) | Link |
| BCS | Anecdote | Why is accessibility, so inaccessible? | Link |
| Computing | Anecdote | Grocery shoppers won't return to the high street once lockdown lifts | Link |
| Daily Telegraph | Anecdote | Billions in private funding for broadband drive put at risk | Link |
| Daily Telegraph | Anecdote | Elderly pay £370 more on bills if they can't go online | Link |
| Daily Telegraph | Anecdote | More than half of pensioners shopping online for the first time | Link |
| FSTech | Anecdote | Apps overtake online banking in the UK | Link |
| FSTech | Anecdote | Bank closures hitting the vulnerable hardest | Link |
| FSTech | Anecdote | Lloyds Banks 'Be My Eyes' for the blind and partially sighted | Link |
| FSTech | Anecdote | NatWest launches voice banking trial | Link |
| FSTech | Anecdote | TSB launches sel2e account opening | Link |
| FSTech | Anecdote | UK consumers demand better bank tech | Link |
| IET | Anecdote | 300,000 laptops and tablets made available for disadvantaged children | Link |
| IET | Anecdote | Covid-19 contact tracing app effectiveness questioned one day before launch | Link |
| IET | Anecdote | Elderly drivers could stay on the road longer using in-car tech | Link |
| Lloyds Bank | Anecdote | Education to help people get online | Link |
| Mother Jones | Anecdote | The Counterintuitive World (Bullet Holes) | Link |
| NatWest | Anecdote | NatWest launches bespoke banking for vulnerable customers | Link |
| New Statesman | Anecdote | Link | |
| PWC | Anecdote | Prepare for the voice revolution | Link |
| Royal Academy of Engineering (RAEng) | Anecdote | Phil Smith response to the DLBC article | Link |
| Starling | Anecdote | Starling Bank launches Fitbit Pay in UK | Link |
| TechUK | Anecdote | 3 questions with Jacqueline de Rojas, President of techUK and Co-Chair of the Institute of Coding | Link |
| The Guardian | Anecdote | Unconnected and out of work: the vicious circle of having no internet | Link |
| Which? | Anecdote | Research reveals high fees for booking flights over the phone – and Ryanair is the worst offender | Link |
| University of Cambridge | Approach | Inclusives Design Kit | Link |
| Deloitte | Blog | How COVID-19 has exposed the need to improve digital inclusion | Link |
| LSE (London School for Economics) | Blog | Parenting for a Digital Future - A blog about growing up in a digital world | Link |
| Digital Access For All (DAFA) | Data | The Numbers. Home internet access and device use all UK households with children aged under 18 in the household | Link |
| Doteveryone | Data | People, Power and Technology: The 2020 Digital Attitudes Report | Link |
| ELSA English Longitudinal Study of Ageing | Data | The English Longitudinal Study of Ageing (ELSA) is a unique and rich resource of information on the dynamics of health, social, wellbeing and economic circumstances in the English population aged 50 and older. | Link |
| Financial Conduct Authority | Data | Key findings from the FCA's Financial Lives Survey 2017 | Link |
| IBM Academy of Technology | Data | Taxonomy | Link |
| Ofcom | Data | Access and Inclusion in 2018 - Consumers’ experiences in communications markets | Link |
| Ofcom | Data | Media use and attitudes reports 2011 - 2019 | Link |
| Ofcom | Data | OFCOM NATIONS & REGIONS TECHNOLOGY TRACKER - 2020. 9th January to 7th March 2020. | Link |
| Ofcom | data | OFCOM NATIONS & REGIONS TECHNOLOGY TRACKER - 2020. 9th January to 7th March 2020. | Link |
| Office for National Statistics (ONS) | Data | Exploring the UK’s digital divide | Link |
| Office for National Statistics (ONS) | Data | Internet access - households and individuals | Link |
| Office for National Statistics (ONS) | Data | Opinions and Lifestyle Survey (QMI) | Link |
| Office for National Statistics (ONS) | Data | Principal projection - UK population in age groups | Link |
| Oxford Internet Institute University of Oxford | Data | Oxford Internet Surveys | Link |
| Scope | Data | The Big Hack Survey | Link |
| SHARE - Survey of Health, Ageing and Retirement in Europe | Data | The Survey of Health, Ageing and Retirement in Europe (SHARE) is a multidisciplinary and cross-national panel database of micro data on health, socio-economic status and social and family networks of about 140,000 individuals aged 50 or older (around 380,000 interviews). SHARE covers 27 European countries and Israel. | Link |
| NHS Digital | Definition | Digital Inclusion | Link |
| NHS Digital | Definition | Digital exclusion | See above |
| NHS Digital | Definition | Digital Poverty | See above |
| Association for the Advancement of Assistive Technology in Europe (AATE) | Document | The Bologna Declaration (27.08.2019) | Link |
| Barclays | Document | Inclusive design principles | Link |
| BCS | Document | Digital poverty and digital capital | Link |
| BCS | Document | Diigital Marginalisation | Link |
| Daily Telegraph | Document | More than half of pensioners shopping online for the first time | Link |
| DWP & Office for Disability Issues | Document | Guidance Accessible communication formats | Link |
| IBM, I.AM+, | Strategy | Making the Digital Era an Inclusive Era | Link |
| Fstech | Document | Connecting people with finance: The mobile path towards banking inclusivity | Link |
| Government Digital Service | Document | Government Digital Inclusion Strategy | Link |
| Government Digital Service | Document | Understanding accessibility requirements for public sector bodies | Link |
| IET | Document | Design is everything | Link |
| Ofcom | Document | A decade of digital dependency | Link |
| Office for National Statistics (ONS) | Document | English census form 2021 | Link |
| Rachel Botsman | Document | Who Can You Trust? | Link |
| Royal Academy of Engineering (RAEng) | Document | Supporting the digitally left behind | Link |
| W3C | Document | Web Content Accessibility Guidelines (WCAG) 2.1 | Link |
| WebUsability | Document | What is the law on accessibility | Link |
| AbilityNet | Organisation | A digital world accessible to all | Link |
| Ada Lovelace Institute | Organisation | The Ada Lovelace Institute is an independent research institute and deliberative body dedicated to ensuring that data and AI work for people and society. Our core belief is that the benefits of data and AI must be justly and equitably distributed, and must enhance individual and social well-being. The Ada Lovelace Institute will ensure that Doteveryone’s portfolio of research remains in the public realm, while the Open Data Institute will take on our TechTransformed resources for innovating responsibly. | Link |
| age UK | Organisation | Making older people's voices heard | Link |
| BCS | Organisation | British Computer Society | Link |
| BT | Organisation | Skills for tomorrow - a number of online courses on different digital skills | Link |
| Organisation | Understanding Digital Exclusion | Link | |
| Citizens Online | Organisation | We help organisations ensure the switch to online doesn't exclude people. We’re passionate about digital inclusion. Our approach is based on detailed evidence and strong, local partnerships. | Link |
| Click-Away Pound | Organisation | Online shops should be open for everyone, but what if you can't use a mouse, or see the screen, or hear the sound? The UK’s 13 million people with a limiting long term illness, impairment or disability should be amongst those who benefit most from online access to the UK’s major retailers. But many retailers still don't design and build their websites to include everyone, turning away millions of customers and billions in sales. | Link |
| Department for Digital, Culture, Media & Sport | Organisation | Digital Skills Partnership (DS) - Phil Smith | Link |
| Design Council | Organisation | Designing for diversity | Link |
| Digital Access For All (DAFA) | Organisation | An estimated one million children, young people and their families don’t have adequate access to a device or connectivity at home. | Link |
| Digital Poverty Alliance | Organisation | We are the voice of digital poverty. An alliance of Digital Access For All, the IET and Carphone Dixons. | Link |
| Dixons Carphone | Organisation | DIXONS CARPHONE TO TACKLE DIGITAL POVERTY AND PLEDGES £1MILLION TO SUPPORT DIGITAL LEARNING | Link |
| Doteveryone | Organisation | We’re an independent, non-profit, non-partisan company that, since our creation, has welcomed high-profile board members including Mumsnet founder Justine Roberts, Lastminute.com founder Baroness Martha Lane Fox and former European Commissioner Neelie Kroes. | Link |
| futuredotnow | Organisation | FutureDotNow brings together organisations to motivate people and businesses to boost their digital skills to thrive in a digital UK. | Link |
| Good Things Foundation | Organisation | We are a social change charity, helping people to improve their lives through digital. We tackle the most pressing social issues of our time, working with partners in thousands of communities across the UK and further afield. | Link |
| Government Digital Service | Organisation | Government strengthens digital leadership | Link |
| Government Digital Service | Organisation | Link | |
| Green Seniors | Organisation | Interview with the chairwoman of the Green (party) Seniors, Maureen Childs on the challenges of Digital Inclusion / Exclusion. | Link |
| IET | Organisation | Institution of Engineering and Technology | Link |
| Learn My Way | Organisation | How to use the internet | Link |
| Learning Foundation | Organisation | The Learning Foundation is a consultancy with a social purpose. | Link |
| National Innovation Centre for Ageing | Organisation | Providing insights to brands and enterprise, Ageing Intelligence is allowing business to capitalise on the longevity economy.
Leveraging the experience and expertise of older adults while harnessing big data, the UK National Innovation Centre for Ageing is uniquely positioned to optimise the opportunities provided by the demographic revolution. This brings the ability to personalise user experiences and generate insights into customer needs and wants, and takes advantage of new opportunities generating new revenue streams. Applying Ageing Intelligence to data enables organisations to generate new insights and patterns and learn continuously from existing and real time data. Set up in 2014, the UK's National Innovation Centre for Ageing is a world-leading organisation, created with a £40 million investment from UK Government and Newcastle University. Our vision is to create a world in which we all live better, for longer. ||Link | |
| NHS Digital | Organisation | Digital Inclusion | Link |
| NHS Education for Scotland | Organisation | NHS Education for Scotland (NES) is an education and training body and a special health board within NHS Scotland, with responsibility of developing and delivering education and training for the healthcare workforce in Scotland. | Link |
| Office for National Statistics (ONS) | Organisation | Our main responsibilities are collecting, analysing and disseminating statistics about the UK's economy, society and population. | Link |
| Online Centres Network | Organisation | A social movement with a shared vision | Link |
| Online Centres Network | Organisation | NewTech -Sturminster Newton Community Learning Centre - Maurice's fortnightly clinic | Link |
| Open Data Institute (ODI) | Organisation | The ODI was co-founded in 2012 by the inventor of the web Sir Tim Berners-Lee and artificial intelligence expert Sir Nigel Shadbolt to show the value of open data, and to advocate for the innovative use of open data to affect positive change across the globe. | Link |
| Oxford Internet Institute University of Oxford | Organisation | The Oxford Internet Institute is a multidisciplinary research and teaching department of the University of Oxford, dedicated to the social science of the Internet. | Link |
| POST. The Parliamentary Office of Science and Technology | Organisation | UK Parliament Bridging research and policy | Link |
| Scope | Organisation | Scope, the disability equality charity in England and Wales | Link |
| Simon Community Scotland | Organisation | Combatting the causes and effects of homelessness | [ Link] |
| Tech Partnership Degrees | Organisation | ‘Tech Partnership Degrees’ is the not-for-profit organisation which unites employers and universities to improve the flow of talent into the digital workforce. | Link |
| Turing Institute | Organisation | We are the national institute for data science and artificial intelligence | Link |
| Ellen Helpsper (Professor) | Person | LSE London School of Economics | Link |
| Josie Barnard (Dr) | Person | Middlesex University | Link |
| Julia Goodman (BCS) | Person | Julia Goodman is focused on ensuring that every child in the UK has the skills to thrive in the digital world | Link |
| Kira Allmann (Dr) | Person | Postdoctoral Research Fellow in Media Law and Policy at the University of Oxford. My current research focuses on digital inequality. | Link |
| Simeon Yates | Person | Associate Pro-Vice-Chancellor Research Environment and Postgraduate Research at the University of Liverpool. Simeon has worked on several projects relating to digital inclusion and exclusion, he has worked for DCMS as research lead for the Digital Culture team and is joint-chair of the DCMS Research Working Group on Digital Inclusion and Skills. He also used to set-up the annual Digital Inclusion Research and Policy conferences. He is currently leading the Economic and Social Research Council review of "Ways of Being in a Digital Age". | Link |
| AbilityNet | Report | Businesses are missing out on the purple pound, says Scope | Link |
| AbilityNet | Report | The Prime Minister: Back to school on digital inclusion | Link |
| BBC (ONS) | Report | A third of poorest pupils 'without internet at home' 2013 | Link |
| BCS | Report | Digital Poverty & Digital Capital | Link |
| BCS | Report | Many people lacking basic digital skills during lockdown, new survey finds | Link |
| BCS | Report | The older generation and computers - an unresolved challenge | Link |
| CarnegieUK Trust | Report | Learning from lockdown - 12 2teps to eliminate digital exclsuions | Link |
| Citizens Advice Bureau | Report | Headquartered in London, with an international reach, hundreds of members, thousands of people trained, dozens of startups incubated, and a convening space based in the heart of London’s thriving Shoreditch area, we invite everyone interested in developing with data – whether on an individual, organisational or global level – to get in touch. | Link |
| Click-Away Pound | Report | Click-Away Pound is a research survey designed to explore the online shopping experience of people with disabilities and examine the cost to business of ignoring disabled shoppers. | Link |
| Council of Europe | Report | DIGITAL CITIZENSHIP EDUCATION HANDBOOK | Link |
| Deloitte | Report | Digital Disruption Index 2019 | Link |
| Digital Poverty Alliance | Report | The IET and DAFA together with Carphone Dixons are forming the Digital Poverty Alliance | Link |
| Doteveryone | Report | People, Power and Technology: The 2020 Digital Attitudes Report | Link |
| DWP | Report | Family Resources Survey 2016/17 | Link |
| fSTech | Report | Research reveals surge in banking app use | Link |
| Good Things Foundation | Report | Blueprint for a 100% Digitally Included UK | Link |
| Health Foundation | Report | Contact tracing app threatens to exacerbate unequal risk of COVID-19 | Link |
| IBM | Report | How business and governments can alleviate loneliness in the aging population | Link |
| Institute for Fiscal Studies | Report | ELSA Wave8: The Dynamics of Ageing | Link |
| Institute of Development Studies | Report | Leaving No One Behind in | Link |
| Iriss | Report | Digital inclusion, exclusion and participation | Link |
| Learning Foundation | Report | a Digital World | Link |
| Lloyds Bank | Report | UK Business Digital Index | Link |
| Lloyds Bank | Report | UK Consumer Digital Index 2019 | Link |
| Lloyds Bank | Report | UK Consumer Digital Index 2020 | Link |
| Lloyds Bank | Report | UK Consumer Digital Index 2021 | Link |
| Ofcom | Report | Adults' Media Use & Attitudes report 2020 PRESENTATION | Link |
| Ofcom | Report | Children and parents: Media use and attitudes report 2019 | Link |
| Office for National Statistics (ONS) | Report | Family spending in the UK: financial year ending 2017 | Link |
| Office for National Statistics (ONS) | Report | Household disposable income and inequality in the UK: financial year ending 2016 | Link |
| Office for National Statistics (ONS) | Report | Internet access – households and individuals, Great Britain: 2020 | Link |
| Office for National Statistics (ONS) | Report | Internet users, UK: 2018 | Link |
| Office for National Statistics (ONS) | Report | Internet users, UK: 2019 | Link |
| Oxford Internet Institute University of Oxford | Report | The Internet in Britain | Link |
| POST. The Parliamentary Office of Science and Technology | Report | Developing essential digital skills | Link |
| POST. The Parliamentary Office of Science and Technology | Report | Research Briefing | Link |
| Royal Geographical Society | Report | Link | |
| RSA | Report | Can Government be more effective as the 'first follower'? | Link |
| The Times | Report | APPG: Lockdown exposes the digital divide that is leaving children behind | Link |
| Treasury Select Committee | Report | Link | |
| UK Parliament | Report | APPG: Digital skills | Link |
| UK Parliament | Report | Developing essential digital skills | Link |
| UK Parliament | Report | Impact of COVID-19 on DCMS sectors: First Report Contents | Link |
| UK Parliament | Report | POST Rapid response COVID-19 and the digital divide | Link |
| University of Edinburgh | Report | Adult literacy and numeracy, socialcapital, learner identities andself–confidence | Link |
| Which? | Report | 25 million Brits would struggle in a cashless society | Link |
| Wikipedia | Report | Digital Divide | Link |
| World Economic Forum | Report | 2030: from technology optimism to technology realism | Link |
| World Economic Forum | Report | How do we upskill a billion people by 2030? Leadership and collaboration will be key | Link |
| World Economic Forum | Report | We’re closing the disability inclusion gap through the power of business leadership | Link |
| zoe amar Digital | Report | Engaging the UK’s most digitally disadvantaged young people with third sector support | Link |
| Contract for the web (Tim Berners Lee) | Strategy | Contract for the Web A global plan of action to make our online world safe and empowering for everyone - Tim Berners Lee | Link |
| Department for Digital, Culture, Media & Sport | Strategy | UK Digital Strategy | Link |